Support Desk
How can we help?
Bug reports, questions and feature requests are all welcome. We read everything that arrives.
Send a message
To Sheet Zip support
Before you send
Reviews
If Sheet Zip is useful to you, a review on the Firefox Add-ons listing helps other people find it, and it helps us more than almost anything else.
Requesting a feature
If there is a PDF job you keep doing by hand, describe it. The tool list grows based on what people actually ask for, so a concrete description of your workflow is more useful than a feature name.
Privacy questions
Start with the privacy policy and the questions page, which cover what is reported and how to switch it off. If something is still unclear, ask. We would rather answer than have you guess.
Reporting a problem
Tell us what you were doing, which tool you used, and what happened instead of what you expected. If a specific document failed, its page count and rough file size help a lot.
Please do not attach the document itself. We do not want a copy of your file, and the whole point of the add-on is that we never receive one.